Shipping Policy

Last updated: 22 September 2025

This policy applies where physical deliverables are involved (e.g., at-home collection kits). Many services are digital or in-person and may not involve shipping.

1) Dispatch & Tracking

Dispatch typically within 1–2 business days after order confirmation.
Tracking details will be shared via email/SMS where available.
Deliveries occur during business hours and may require recipient confirmation.

2) Service Areas

We currently serve selected pin codes across India. Availability is shown at checkout or communicated by our team.

3) Charges & Timelines

Shipping charges (if any) are displayed at checkout.
Estimated delivery timelines depend on pincode and courier performance.

4) Delays & Exceptions

Delays caused by courier constraints, force majeure, or incomplete/incorrect address details are outside our control. We will assist with partner follow-ups where feasible.

5) Contact